1. Introduction

Blocked Drains Kent ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website blockeddrainskent.com or use our services.

2. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, postcode, and any details you provide when requesting a quote or contacting us.
Service Information: Details about your property and drainage issues to help us provide accurate quotes and services.
Technical Data: IP address, browser type, and usage information collected automatically when you visit our website.

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide quotes
Deliver our drainage services
Communicate about your service appointments
Improve our website and services
Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or as required by law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under UK data protection law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to processing of your information
Request transfer of your information

7. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website contact form.