Name: Blocked Drains Kent
Price range: ££

Question 1

How quickly can you respond to an emergency in Kent?

Accepted Answer

We aim to reach you within 1-2 hours for emergency callouts anywhere in Kent. Our strategically located teams ensure rapid response times across the county, whether you're in Maidstone, Canterbury, or the coastal towns.

Question 2

Do you charge for call-outs?

Accepted Answer

No, we don't charge call-out fees. You only pay for the work completed. We provide a clear, upfront quote before starting any job, so you know exactly what to expect with no hidden costs.

Question 3

What areas of Kent do you cover?

Accepted Answer

We cover all of Kent including Maidstone, Canterbury, Ashford, Tunbridge Wells, Dartford, Gravesend, Margate, Ramsgate, Folkestone, Dover, Sevenoaks, Tonbridge, and all surrounding towns and villages.

Question 4

Are you available on weekends and bank holidays?

Accepted Answer

Yes, we operate 24/7, 365 days a year. Drainage emergencies don't wait for convenient times, so neither do we. Our emergency service is available whenever you need it.

Question 5

What causes most blocked drains?

Accepted Answer

The most common causes include fat and grease buildup, wet wipes and sanitary products, tree root intrusion, collapsed or damaged pipes, and accumulated debris. We can identify the exact cause and recommend prevention strategies.

Question 6

What is high-pressure water jetting?

Accepted Answer

High-pressure water jetting uses powerful water jets (up to 4000 PSI) to blast through blockages and clean pipe walls. It's highly effective for removing fat, grease, scale, and debris without damaging pipes.

Question 7

Do I need a CCTV drain survey?

Accepted Answer

A CCTV survey is recommended if you're buying a property, have recurring drainage issues, need to locate a problem, or require evidence for insurance claims. It provides a detailed view of your drainage system's condition.

Question 8

What is drain relining?

Accepted Answer

Drain relining is a no-dig repair method where a resin-impregnated liner is inserted into damaged pipes and cured in place. It creates a new pipe inside the old one, often stronger than the original, without excavation.

Question 9

How much does drain unblocking cost?

Accepted Answer

Prices vary depending on the complexity and location of the blockage. We provide free quotes and fixed pricing before starting work. Simple blockages typically cost less than complex issues requiring specialist equipment.

Question 10

Do you offer a guarantee on your work?

Accepted Answer

Yes, we provide a satisfaction guarantee on all our work. If the same problem returns within the guarantee period, we'll return and fix it at no extra cost. Specific warranty terms vary by service type.

Question 11

Is there a minimum charge?

Accepted Answer

We don't have hidden minimum charges. Our pricing is transparent and based on the work required. You'll receive a clear quote before we begin, and you only pay for the services provided.

Question 12

How can I prevent drain blockages?

Accepted Answer

Avoid pouring fat, oil, or grease down drains. Don't flush wet wipes, sanitary products, or cotton buds. Use drain guards to catch hair and debris. Regular maintenance cleaning can also help prevent buildup.

Question 13

How often should drains be cleaned?

Accepted Answer

For residential properties, annual cleaning is usually sufficient. Commercial kitchens and high-use properties may need more frequent attention. We can recommend a maintenance schedule based on your specific situation.

Question 14

Can tree roots really damage drains?

Accepted Answer

Yes, tree roots are a common cause of drainage problems, especially in older properties. Roots seek moisture and can enter through small cracks, eventually blocking or damaging pipes. We offer root cutting and prevention services.

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